Delivery & Returns

• Dispatch: After you place your order, our Customer Care team may contact you for confirmation. Once confirmed, your order will be dispatched within 5–6 working days.
  

• Free Shipping on orders above ₹499/-
  

• No Returns / No Exchanges — all sales final. Please check photos, size & description carefully.
  

• Handcrafted & Unique: Minor variations in colour, texture or detail are natural — part of the artisanal charm. All handcrafted pieces are imperfectly perfect.
  

• Damaged/Defective Items: Contact us within 24 hrs of delivery with photos, unboxing video & Order ID. After approval — we’ll replace the item or offer store credit (refund if replacement unavailable).
  

Please refer to our full Privacy, Refund, Shipping & Terms policies for more details.